Terms of Service

1. Eligibility and Accounts

1.1 Eligibility. You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements.

1.2 Account Registration. To use certain features, you must create an account and provide accurate, current, and complete information. You agree to keep this information up to date.

1.3 Account Security. You are solely responsible for:

• maintaining the confidentiality of your login credentials and API keys;
• all activities under your account.

You must promptly notify us of any unauthorized use or security breach. We are not liable for any loss or damage arising from unauthorized use of your account.

2. Description of the Service

2.1 What Reeva Provides. Reeva provides a no-code platform that allows users to configure, orchestrate, and host tools and servers compatible with the Model Context Protocol ("MCP"), including but not limited to tools for:

• scraping or accessing data from websites;
• making HTTP calls;
• running custom code and scripts;
• connecting to third-party APIs and services;
• interacting with large language models ("LLMs").

2.2 No Professional Services or Advice. The Service is a technical and automation platform only. We do not provide legal, financial, medical, psychological, therapeutic, or other professional advice.

2.3 No Guarantee of Availability. We may modify, suspend, or discontinue all or part of the Service at any time without liability to you.

3. User Responsibilities and General Use

3.1 Your Control Over Use. You control how you configure and use tools, MCP servers, and workflows on the Service. You are solely responsible for:

• what websites you access or scrape;
• the data you collect, store, or process;
• any custom code or scripts you provide or execute;
• all actions taken by your agents, tools, or servers.

You retain full control over the permissions granted to Reeva. You may revoke Reeva's access to your Google account at any time via your Google Security Settings or through the Reeva dashboard.

3.2 Compliance with Laws. You agree to use the Service only in compliance with all applicable U.S. federal, state, and local laws; and all applicable laws of any jurisdiction in which you operate or process data.

3.3 Compliance with Third-Party Terms. You are solely responsible for reviewing and complying with all applicable third-party terms of service. Reeva does not monitor or police your compliance with third-party terms.

4. Website Scraping, HTTP Calls, and Custom Code

4.1 Your Sole Responsibility. Tools for scraping websites, making HTTP calls, and running custom code are provided "as is." You accept full responsibility and liability for the targets you scrape or access, the content or data you obtain, and any custom code you provide.

4.2 No Liability for Your Use. To the maximum extent permitted by law, Reeva is not liable for any claims, damages, losses, or legal actions arising out of or related to your scraping, HTTP calls, or code execution.

4.3 Prohibited Scraping & Access. You must not use the Service to access systems without authorization, bypass technical measures (e.g., CAPTCHAs, IP blocks, rate limits), or access non-public data without permission.

4.4 Custom Code. Any code, scripts, or automation you configure or upload remains your responsibility and must not contain malware, backdoors, or other harmful components.

5. Prohibited Uses

You may not use the Service for:

• 5.1 Illegal Activities: unauthorized access, hacking, fraud, scams, money laundering, or trafficking in stolen data;
• 5.2 Security Violations: DDoS attacks, botnets, malware distribution, or unauthorized penetration testing;
• 5.3 Abuse/Harassment: cyber bullying, harassment, threats, stalking, or doxxing;
• 5.4 Sexual/Exploitative Content: pornography or any sexual content involving minors;
• 5.5 Regulated Activities: illegal drugs, underage alcohol, or illegal gambling;
• 5.6 Impersonation: creating fake identities or deepfakes to mislead or defraud;
• 5.7 Resource Abuse: cryptocurrency mining or unreasonably burdening our infrastructure;
• 5.8 Hate/Violence: content inciting violence, terrorism, or hate speech.

6. AI/LLM Features and Disclaimers

6.1 Nature of AI Output. AI systems may produce inaccurate, incomplete, misleading, or offensive content, including fabricated or "hallucinated" facts.

6.2 No Warranty of Accuracy. Reeva does not warrant the accuracy of any AI/LLM output. You are solely responsible for reviewing and validating such output.

6.3 No Medical, Psychological, or Therapeutic Use. Do not use AI features for medical diagnosis, treatment, or mental health advice.

6.4 No Professional Advice. AI output does not constitute legal, financial, accounting, or other professional advice.

6.5 Allocation of Risk. You assume all risk for your use of AI/LLM features.

7. Credits, Subscriptions, Billing, and Refunds

7.1 Credits. Certain features require Credits, which may be allocated via subscription or purchased separately.

7.2 Credit Expiration. Subscription Credits expire 30 days from grant date and do not roll over. One-time purchase Credits expire as stated (30-90 days). Expired Credits cannot be restored or refunded.

7.3 No Refunds for Unused Credits. We do not provide refunds for partially used billing periods or unused Credits.

7.4 Subscriptions. Subscriptions automatically renew unless canceled before the renewal date.

7.5 Cancellation. Cancel anytime through account settings. You retain access until the end of the current billing period.

7.6 Taxes. You are responsible for all applicable taxes.

7.7 Subscription Plan Changes.

Upgrades: When upgrading (e.g., Plus to Pro), we do not pro-rate or refund your previous plan. You keep existing Credits plus new plan Credits. Your previous plan is cancelled immediately and will not renew.

Downgrades: When downgrading (e.g., Pro to Plus, or Plus to Free), we do not refund or pro-rate unused subscription time or Credits. Your downgrade takes effect at the next billing cycle; your current plan simply does not renew.

For proration requests, contact support@joinreeva.com.

8. API Keys, Secrets, and Security

8.1-8.2 You represent that you are authorized to use any API keys you provide. We encrypt User Keys using commercially reasonable techniques.

8.3 No Liability for Key Compromise. Reeva is not liable for any loss, theft, compromise, or misuse of User Keys.

8.4 Reeva-Issued API Keys. Keep Reeva API Keys secure and confidential. Notify us immediately of suspected compromise.

9. Rate Limits, Fair Use, and Technical Restrictions

We may impose rate limits and usage quotas. You agree not to exceed limits, circumvent metering mechanisms, or degrade system performance for other users. We may throttle, suspend, or terminate access for violations.

10. Third-Party Services

Reeva does not control Third-Party Services and is not responsible for their availability, performance, security, or terms. Your use of Third-Party Services is governed by their respective terms.

11. Ownership, Content, and License

11.1 Your Content. You retain rights to your prompts, configurations, code, workflows, and data.

11.2 License to Reeva. You grant Reeva a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and display Your Content solely to operate, maintain, and provide the Service. For the avoidance of doubt, this license does not grant Reeva the right to use Google User Data for training AI models or for advertising purposes.

11.3 Reeva IP. The Service and all Reeva-provided content is protected by intellectual property laws.

12. Privacy and Data Protection

Our collection and use of personal data is described in our Privacy Policy. You are responsible for ensuring your use complies with applicable privacy and data protection laws.

13. Termination and Suspension

13.1 You may stop using the Service at any time.

13.2 We may suspend or terminate your access if you violate these Terms, pose a security risk, or if we discontinue the Service.

13.3 Upon termination, you may lose access to Your Content. No refunds are given for terminated accounts. Upon your request, Reeva will delete or anonymize your Google User Data stored on our systems, except where retention is required by law or necessary for security purposes.

14. Changes to Service and Pricing

We may add, modify, or remove features, tools, and MCP servers at any time. We may change pricing at any time; new pricing applies at your next billing cycle.

15. Disclaimers

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind. We disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation.

16. Limitation of Liability

To the maximum extent permitted by law, Reeva is not liable for indirect, incidental, special, consequential, or punitive damages; loss of profits, revenue, data, or business opportunities. Our total aggregate liability will not exceed the greater of amounts paid in the preceding 3 months or USD $100.

17. Indemnification

You agree to defend, indemnify, and hold harmless Reeva from any claims arising from your use of the Service, Your Content, your violation of these Terms, or infringement of third-party rights.

18. Google API Disclosure

Notwithstanding any other provision of these Terms, if you provide the Service access to your Google data, Reeva's use of that data will be subject to the following additional restrictions:

• Limited Use: Reeva will only use access to read, write, modify, or control Google message bodies (including attachments), metadata, headers, and settings to provide the specific features of the Service you have authorized.
• No Advertising: We will not use Google data for serving advertisements.
• No AI Training: We will not use Google data to train "generalized" AI models (e.g., training a foundational LLM on your private email data).
• Transfer Restrictions: We will not transfer Google data to third parties unless necessary to provide the Service, comply with applicable law, or as part of a merger/acquisition.

19. Governing Law and Dispute Resolution

These Terms will be governed by the laws of the State of Utah. Before filing any formal claim, you agree to attempt informal resolution by contacting us.

20. Changes to These Terms

We may update these Terms from time to time. Your continued use of the Service after updates constitutes acceptance.

21. Miscellaneous

21.1 Entire Agreement. These Terms constitute the entire agreement between you and Reeva.

21.2 Severability. Invalid provisions will be enforced to the maximum extent permissible.

21.3 No Waiver. Failure to enforce any right does not constitute a waiver.

21.4 Assignment. You may not assign these Terms without our consent.

21.5 Force Majeure. We are not liable for delays due to causes beyond our reasonable control.

21.6 Notices. Notices to Reeva should be sent to:

Reeva Technologies LLC
support@joinreeva.com